Aon Advance Client Success Specialist

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

What the day will look like:

• Direct constant contact with daily client contacts pertaining to Certificates/Invoicing (e.g. managing dedicated certificate inboxes, direct client contact regarding clarity in requests etc.).
• Resolve complex inquiries associated with all aspects of Aon Client Services (ACS) service delivery for top-tier clients (e.g. output delivery, invoice inquiries, etc.).
• Identify and retrieve relevant compliance documentation necessary to process renewals, invoices, and any other ACS results.
• Perform vital activities to support sales & broking teams in initiating a renewal, processing an invoice, issuing auto IDs, issuing renewal and daily urgent certificates, initiatin...