Job Title: Service Desk Analyst

Location: San Antonio, TX (78215)

Duration: 24 months

Pay Rate: $18/hr - $21/hr. on w2

Job Id: #(phone number removed)



Summary:

· A service desk analyst is an information technology (IT) professional who helps users resolve issues with computer hardware or software. They respond to user inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues for users. They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise.

· EIT Service Desk provides remote first and second level continuous IT support for all of client in a 24x7x365 multi-channel environment. Service Desk Employees are considered essential personnel and must respond to their job responsibilities regardless of weather, disaster, etc. They must be extremely flexible...