📍 Jobs Near Me
For Job Seekers For Employers
📍

HiringNearMe.work

Local Jobs, Zero Commute

Jobs
Home › Jobs Near Philippines › Analyst, Genesys Cloud Support
📍 Local Job Near You

Analyst, Genesys Cloud Support

🏢
Cardinal Health
📍 Taguig, Philippines
📍
Location Taguig
📅
Posted May 29, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

Key Responsibilities:

  • Responsible for end user support of the Genesys Cloud environment.
  • Deliver excellent customer service to resolve customer issues, questions, or concerns regarding the Genesys Cloud platform.
  • Document user support request in our ServiceNow helpdesk software.
  • Ability to implement moves, adds, and changes within Genesys Cloud.
  • Work with our Genesys Cloud support partner to escalate and resolve individual or system wide issues in a timely manner.
  • Configure monitoring to proactively detect and alert on Genesys Cloud issues and errors.

    • Qualifications

  • 0-2 years in a role supporting a CcaaS or CaaS platform.
  • Experience troubleshooting Windows desktop issues
  • Strong English communication, problem solving and analytical skills
  • Bachelor’s Degree in related field or equivalent work experience

    • Desired Qualifications

  • Genesys Cloud support experience.

    • Apply for This Job

    Submit Application

    Quick and secure application process

    📍 Location Details

    🌆
    City
    Taguig
    🗺️
    Country
    Philippines
    🚗
    Commute
    Local Area

    🔍 More Jobs Nearby

    Explore other opportunities in Taguig

    View Local Jobs