Job Description :
NCS
is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
As an
Analyst, EUC & Service Desk
, you will be responsible for providing incident resolution and troubleshooting, service-level support, technical support to internal and external teams and other duties like service request processing.
What you will do: Incident Troubleshooting & Resolution Provide first- and second-level support for all SSOE2-related incidents at schools. Independently coordinate and resolve incidents escalated by DE/RDE within agree...