The Analyst CRM & Billing specializes in customer relationship management platforms, such as Salesforce. Bayobab CRM BSS platform was launched in 2019 and aims to constantly improve the call-to-cash operations for Wholesale space.

The digital platform 1.0 serves Wholesale Fixed Connectivity teams.

This role will be responsible for leveraging same platform this time for the different FiberCo.

The job duties include organizing and analyzing marketing and customer data, helping sales and service teams deepen their market influence and build long-lasting customer relationships.

The role will assist to build the first wholesale fixed & mobility digital platform.

Key Performance Areas: (Core, essential responsibilities / outputs of the position (KPA’s)

The Analyst CRM & Billing (Infraco Delivery) will be accountable for the following:

– Assist the involved FiberCo Teams to revamp business processes transforming the C...