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Analyst, After Sales Support #ESY
RECRUIT EXPRESS PTE LTD
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singapore, Singapore
Location
singapore
Posted
May 31, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Responsibilities
- Support Aftersales financial performance through reporting and data analysis, identifying profitability trends, opportunities, and potential risks.
- Prepare monthly performance reports, quarterly forecasts, and annual budgets with clear analysis and assumptions.
- Monitor and track Aftersales KPIs, including revenue, forecasting accuracy, upselling performance, retention, throughput, parts sales, and labour performance.
- Provide operational support to service centres, including system related issues, package clarification and setup, initiative provisioning, and troubleshooting.
- Coordinate with operations teams to support debtor ageing and collections, working closely with Finance to resolve outstanding issues.
- Represent Aftersales and participate in tender and procurement exercises, ensuring compliance with company regulations, governance standards, and cost efficiency objectives.
- Support innovati...