**Analista de Servicio a Clientes**:- Sales and Sales Support- Supports and initiates follow-up actions by contacting customers (first and second line) and inform them about products in order to contribute to therealization of effective customer communication.
- (Re)negotiates contracts with customers for renewals regarding price, specifications and delivery within defined parameters and standards set by Sales, inorder to continue the relationships with customers meeting volume, quality and price requirements.
- Order processing and data management- Handles incoming orders, in order to realize a timely and proper delivery of orders to customers.This includes monitoring, replenishing and entering orderdata into automated system for further order processing, tracking of orders being processed, identifying (potential) problems and ensuring timely and correctdelivery of relevant information to the administration, purchasing and forwarding- Updates product data in the relevant sy...