Overview

The KYC Subject Matter Expert (SME) serves as a trusted authority on KYC policy, regulatory interpretation, and complex case handling. The role provides expert guidance to analysts, quality reviewers, and delivery leads, while also supporting advisory discussions, client queries, and solution design when required. This role combines deep domain expertise, judgment, and influence, operating across delivery, quality, and advisory contexts to ensure consistent and defensible KYC outcomes.

Responsibilities

• Act as the primary point of contact for KYC policy interpretation, procedural guidance, and regulatory clarifications.
• Review and advise on complex, high‑risk, or non‑standard KYC cases and client scenarios.
• Interpret regulatory updates and translate them into practical guidance for delivery teams.
• Support policy impact assessments and procedural updates.
• Provide expert support to analysts and QC teams on qu...