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Job Description
The Amendment Assistant is primarily responsible in ensuring amendment and cancellation requests received from remittance partners are effected according to Section’s standards. Ensure policies and procedures are observed. Ensure documents are properly kept on file and updated.
Duties and Responsibilities
Ensure that all amendment and cancellations instructions received thru email and SWIFT messages coming from tie-ups/subsidiary offices/expats are acted upon within the section’s turnaround time (TAT).
Attend to remittance related inquiries received from tie-ups/subsidiary offices.
Check and/or handle auto-cancellation arrangement of tie-ups based on Implementation Advisories issued by Marketing Development Officers (MDO).
Ensure all entries are submitted to concerned unit as applicable. Daily reconciliation of end-of-day report vs tellers log report entries...