Job Description

Details of the roles and responsibilities include:

1. Partnership and Community Management
a. Create a network of partnerships with relevant merchants (e.g., F&B, retail, festivals, art, design, tech, crafts, concerts, sports) to get special rates/preferred access for guests
b. Monitor social trends to source for relevant partners

2. Events and Community Engagement
a. Curate property-level weekly events aligned with the brand content pillars and cluster level events each quarter to drive brand awareness
b. Work closely with the lyf operations team to execute events
c. Serve as liaison for community/building-level or Ascott corporate event leads
d. Evaluate post-event ROI, in coordination with lyf Champion or lyf Area Manager

3. Guest Review Management
a. Respond to online reviews promptly
b. Manage internal guest reviews timely

4. Marketing Support
a. Coordinate wi...