A global retailer is looking for an operations manager covering the Amazon sales channel for the UK and Europe. This organisation has some of the biggest names and most well-loved brands in its market. It is a multi-billion-dollar organisation distributing product to over 80 countries, with offices in Hong Kong, China, London, France, Spain and Germany. Due to exponential year-on-year growth, all offices are growing the teams across all functions.

In this newly created role, you will take full ownership of the order-to-fulfilment process across all EU Amazon marketplaces, driving operational excellence and improving customer experience. You will lead a small team, working closely with 3PLs, warehouses, and Amazon fulfilment centres to resolve bottlenecks and ensure customer satisfaction. You will work with various stakeholders, including supply chain, commercial, and sales teams across the EU, and act as the primary point of contact for warehouse escalations. You w...