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Job Title: Amazon Connect Specialist

Location: 3275 Bennett Creek Avenue, Frederick, MD 21701, (100% onsite).

Duration: 6 months

 

Salary Range: $50.00 - $53.00/Hour on W2 (Without Benefits).

Applicants must be willing to work on W2.

 

Job Summary:

• We are looking for an experienced Amazon Connect resource to set up and manage cloud telephony integrated with Salesforce Service Cloud Voice (SCV).


• This role will focus on configuring Amazon Connect, designing call flows, and supporting voice features to deliver a seamless contact center experience.

Key Responsibilities:

• Configure and manage Amazon Connect instances an...