📍 Jobs Near Me
For Job Seekers For Employers
📍

HiringNearMe.work

Local Jobs, Zero Commute

Jobs
Home › Jobs Near India › Amazon Connect Administrator
📍 Local Job Near You

Amazon Connect Administrator

🏢
Aditi Consulting
📍 Bengaluru, India
📍
Location Bengaluru
📅
Posted June 05, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description


Summary:

This position involves providing professional services to support contact center operations and enterprise voice services. The role includes administration, configuration, optimization, and operational support services to improve platform reliability, customer experience, and operational efficiency.

Responsibilities:
  • Administration and support services for contact center operations including configuration, maintenance, and optimization of contact flows, queues, routing profiles, agents, and the Contact Control Panel (CCP).
  • Design and enhance routing logic to improve call handling efficiency and first-call resolution.
  • Monitor system performance, availability, and operational health.
  • Troubleshoot and remediate contact center issues.
  • Support scalable contact center capabilities aligned with business demand and cost efficiency.
  • Administration and support of enterprise voice infrastructure, including sess...

    • Apply for This Job

    Submit Application

    Quick and secure application process

    📍 Location Details

    🌆
    City
    Bengaluru
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

    🔍 More Jobs Nearby

    Explore other opportunities in Bengaluru

    View Local Jobs