Alabang Customer Care Specialist iRecruit Engage 2026 page is loaded## Alabang Customer Care Specialist iRecruit Engage 2026locations: PHL Muntinlupa Citytime type: Full timeposted on: Posted Todayjob requisition id: R Job Title:Alabang Customer Care Specialist iRecruit Engage 2026Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.## Essential Functions/Core Responsibilities• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build r...