Airport information assistants help passengers in airports.

Day-to-day tasks

• give out flight information
• direct passengers around the airport
• answer telephone and online enquiries
• make announcements on the public address system
• handle complaints
• update and monitor flight information systems

Working environment

You could work at an airport. Your working environment may be crowded.

Where you could work

You could work at an airport.

Your working environment may be crowded.

Working hours

36 to 38 hours per week

Skills you'll need

• patience and the ability to remain calm in stressful situations
• the ability to work well with others
• the ability to accept criticism and work well under pressure
• to be flexible and open to change
• sensitivity and understanding
• knowledge of English language
• to ...