The Air Freight Operations Executive is responsible for managing the end-to-end air freight process, including export, import, transshipment, and cross-trade shipments. This role ensures timely and accurate documentation, communication, and coordination with stakeholders to facilitate smooth operations.

Key Accountabilities:

Freight Process Management:

• Oversee customer service, documentation, operational processes, execution, procurement, and transportation arrangements.
• Monitor and manage warehouse receiving activities and inventory levels.

Communication:

• Coordinate with customers, co-loaders, overseas offices, agents, transport providers, and vendors.
• Issue pre-alerts and manage shipment pickups, deliveries, and status updates.

Shipment Registration and Documentation:

• Ensure accurate and timely entry and updates of shipment details in the CargoWise system.