📍 Local Job Near You
Airfreight Manager (Alt 5.5days, CargoWise, East)
Recruit Expert
📍
singapore, Singapore
Location
singapore
Posted
June 27, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Roles & Responsibilities
- Provide leadership and operational support to the Airfreight Import Customer Service team, ensuring efficient end-to-end import processes and high service standards.
- Oversee daily import operations, including shipment documentation, carrier coordination, customs compliance, billing, and timely job closure while ensuring adherence to established procedures.
- Drive process improvements by identifying workflow inefficiencies, enhancing operational performance, and supporting continuous improvement initiatives.
- Monitor team performance against KPIs and SLAs, providing coaching, feedback, and escalation support where necessary.
- Manage customer relationships by handling complex inquiries and service escalations while collaborating closely with internal departments and external partners to ensure seamless service delivery.
- Degree in Logistics, Supply Chain Management, Bu...