Industry: Freight Forwarding MNC Environment Permanent role (AWS Guaranteed + Variable Performance Bonus)
Responsibilities: Coordinate with destination and customer for shipping instruction Booking of flights with procurement team. Arrange shipments collection with customers and Traffic Team Basic knowledge on cargo commodity as per IATA rules and regulation Track and monitor shipments status and inform customer accordingly Maintain good relationships with both internal and external stakeholders Handle all customers' enquiries timely and effectively Work closely with internal operations to meet customer's requirements Ensure compliance with customer's Standard Operating Procedures Ensure all data are updated correctly in system Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements Monitors progress to achieve month end targets Work with billing team to close off jobs and issue invoice Take charge of supplier's invoice disputes...