Key Responsibilities

• Support the coordination and scheduling of daily shipment activities to ensure smooth operations and alignment with customer requirements.
• Provide expertise in air freight operations, including contributing to tender submissions and ensuring adherence to customs and trade compliance requirements.
• Assist the supervisor in strengthening and expanding air freight service offerings by working closely with internal departments such as Sales and Marketing.
• Engage with airlines and service providers to obtain competitive pricing and maintain healthy operational margins.
• Review airline/vendor invoices for accuracy and promptly address any billing discrepancies.
• Carry out improvement actions based on audit results and management directives to address operational issues.
• Identify opportunities to refine processes and enhance operational efficiency in line with changing business needs and custom...