Position: Air Freight Manager

Salary: up to $7000

Working Day: 5.5 Days

Working Hour: 9am-5.30pm | 9am-1pm (Alt Sat)

Working Location: Alps Ave (nearest MRT Changi Airport)

• Overseeing, mentoring, and assisting the Airfreight Import Customer Service team while making sure employees effectively handle all import procedures.
• Keep an eye on all daily import operations, such as billing, job closure, customs compliance, shipment documentation, and carrier coordination. Make ensuring that defined procedures and service standards are followed.
• Determine operational bottlenecks, put process enhancements into place, and assist efforts to improve workflow effectiveness.
• Monitor team performance in relation to SLAs and KPIs, give comments, and report problems to the manager when necessary.
• Respond to complicated import‑related consumer questi...