📍 Local Job Near You
Air Freight Customer Experience Specialist
WECRUIT PTE. LTD.
📍
singapore, Singapore
Location
singapore
Posted
June 17, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Responsibilities
- Respond to customer inquiries regarding airfreight services, rates, schedules, and documentation.
- Coordinate with internal teams to ensure timely shipment processing.
- Assist customers with booking, pickups, and shipment tracking.
- Address and resolve customer issues professionally.
- Ensure compliance with airfreight regulations and customs requirements.
- Update shipment milestones promptly.
- Maintain accurate records of customer interactions and shipments.
- Work with operations to enhance processes and service quality.
- Keep customers informed about any shipment delays or changes.