Job Description
The AI/ML Engineer is responsible for designing, developing, and deploying scalable artificial intelligence and machine learning solutions that enhance customer interactions, automate decision-making, and improve operational efficiency. This role involves building intelligent workflows, predictive models, data driven insights, and automation frameworks in collaboration with cross functional engineering, product, and support teams.

AI Driven Interactions & Automation

Design and implement AI powered conversational flows and automated decisioning logic.

Build secure data integrations to enable real time processing and intelligent responses.

Optimize large language model (LLM) workflows for accuracy, performance, and usability.

Data Analytics & Predictive Modeling

Apply machine learning techniques to structured and unstructured data from various systems.

Develop predictive models to identify trends, detect an...