AI Workflow Specialist (Billing & Payments) - 6 Month FTC
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Job Description
About the Role
We're looking for a detail-oriented, technically capable specialist to help us work smarter across our billing operations, pricing configuration, and fraud monitoring workflows. This isn't a role to build a new AI platform from scratch, it's about embedding yourself in our existing processes, understanding where the friction is, and using modern AI tooling to reduce manual, repetitive work so our team can focus on higher-value activities.
You'll split your time roughly 60/40 between hands-on automation delivery and operational support, with the operational side serving as your window into the workflows you'll be improving.
What You'll Do
Automation & Tooling (primary focus)
- Identify automation opportunities across billing operations, pricing configuration, and fraud monitoring, prioritising by time saved and risk reduction.
- Build lightweight AI-powered tools, scripts, and workflows using modern tooling (e....