Join Genesys as a dynamic AI Solutions Architect and revolutionize customer engagement. Apply your expertise to craft innovative AI-driven experiences that foster loyalty and efficiency.

This role focuses on leveraging AI technologies in shaping end-to-end solutions and driving strategic initiatives. As an AI Solutions Architect, you will collaborate with sales teams, develop AI prototypes, and engage with customers to maximize the potential of AI in their operations. Your insights will guide product advancements and customer satisfaction.

Key Responsibilities:
• Create reliable, production-ready AI systems for real-world applications
• Collaborate with clients to optimize AI outputs and knowledge sources
• Develop quality measurement strategies for AI experiences
• Design scalable systems to manage costs and response efficiency
• Train account teams on AI solutions and best practices

Requirements:
• Demonstrabl...