AI Server Supervisor

Grapevine, Texas, United States Or refer someone Job Openings AI Server Supervisor AI Server Supervisor 1st & 2nd Shift Available Grapevine, TX Direct Hire

Summary

Combine the talents of employees under your supervision to accomplish the objectives of the repair depot such as repair turnaround time, first time fix rate, parts used per repair and repair KPI achievement rate. Develop processes based on customers requirement to achieve the service level agreement (SLA). Prepare standard operation procedures and work instructions by following ISO format. Perform continuous internal process improvement to increase customer satisfaction and productivity.

Essential Duties and Responsibilities Include the Following. Other Duties Not Listed May Be Assigned.

Data Analysis/Communication/Issue Resolution-Prevention:

• Supervise a team of repair technicians. Review and evaluate daily KPI and customer SLA requirement...