Position

At Ryz Labs, we are looking for an AI QA Analyst to join one of our clients, an AI‑first travel and hospitality company. In this role, you will act as the bridge between model development and user experience, ensuring our generative models are accurate, safe, and contextually aware.

Qualifications

• Ability to spot subtle logical inconsistencies or factual inaccuracies in AI-generated content.
• Experience managing, cleaning, or labeling datasets for machine learning or NLP projects.
• Familiarity with the AI lifecycle, Prompt Engineering, and tools like Google Sheets/Excel (SQL or Python is a significant plus).

Key Responsibilities

• Review and annotate complex conversation traces to rate response quality based on metrics such as helpfulness, honesty, and harmlessness (HHH).
• Build and maintain high-quality Golden Datasets and benchmarks to stress-test the model across various domains and edge c...