About FirstsourceFirstsource Solutions Limited is a global Business Process Management (BPM) organization and part of theRP-Sanjiv Goenka Group. Listed on the NSE & BSE, Firstsource partners with leading global brands acrossBanking & Financial Services, Healthcare, Communications, Media & Technology, Retail and Utilities. With delivery centers across India, the US, UK, Philippines and other global locations, Firstsource combinesdomain expertise, digital transformation, analytics, automation and AIto reimagine business processes at scale.What is UnBPO™?UnBPO™is Firstsource’s differentiated operating philosophy.It moves beyond traditional BPO models to:Redesign processes instead of merely executing themEmbedautomation, AI, and analyticsinto core workflowsDeliver measurable business outcomes rather than transactional outputCombine human expertise with digital augmentationBuild agile, insight-driven, future-ready operating modelsUnBPO™ reflects Firstsource’s commitment to“uncommon thinking...