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Agent Inhouse Sales and Customer Service TYO

🏢
Cargolux
📍 Japan, Japan
📍
Location Japan
📅
Posted June 28, 2026
🚗
Commute Local Area
🎯
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Job Description

Description

  • Ensure the timely answering of customer sales queries, their bookings and follow up:
    - By prioritizing the incoming quotes as per set guidelines
    - By following the set guidelines in terms of price offering in order to win the quote
    - By swiftly responding to customers ad hoc(spot) requests utilizing the Cargolux’s tools (LEAP)
    - By offering multiple options on a quote, so that the customers always find a suitable one (price, time)
    - By coordinating special cargo with the relevant stakeholders (RM, Global Logistics, …)
    - By promoting Cargolux’s value added services
    - By re-directing customers to Cargolux’s digital sales channels to increase the awareness and utilization of such channels
    - By assisting customers to confirm the bookings via the digital channels upon potential failure of booking
    - By requoting the customers if certain parameters of the initi...

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    📍 Location Details

    🌆
    City
    Japan
    🗺️
    Country
    Japan
    🚗
    Commute
    Local Area

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