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Agent - Air Export, Customer Service

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Expeditors
📍 Petaling Jaya, Malaysia
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Location Petaling Jaya
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Posted June 14, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

Ensure smooth, accurate and timely freight process flow & data entry into the Company's Operational Performance Standards.

  • Track and trace shipments as required.
  • Ensure timely movement and delivery of freight to customers. 
  • Ensure documents are timely sent to customer or broker for customs purposes.
  • Ensure accurate and timely client invoicing.
  • Interact with our customers in arranging their shipments, exceeding customer service expectations.
  • Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others).
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
  • Ensure all customers' standard operating procedures are followed and updated.
  • Meet KPI standards, as per the company procedures.

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    📍 Location Details

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    City
    Petaling Jaya
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    Country
    Malaysia
    🚗
    Commute
    Local Area

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