About the Role We are seeking a highly organised and customer-focused Aftersales Coordinator to join our team. This role is responsible for coordinating customer orders end-to-end, ensuring the accurate, timely, and efficient flow of goods and information between Sales, Production, and Warehouse operations. You will act as the key communication link between customers and internal teams, ensuring exceptional service delivery and operational efficiency. Key Responsibilities Customer Service & Communication Serve as the primary point of contact for customer order queries and updates Manage customer expectations and resolve complaints professionally Build and maintain strong customer relationships Order Coordination & Sales Liaison Review and process customer orders for accuracy and completeness Liaise with Sales, Production, and Warehouse teams to ensure alignment Ensure smooth order flow from receipt to dispatch Warehouse Coordination Coordinate picking, packing, labelling, and dispatch ...