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Aftersales Commercial Manager – Service Contracts & Warranty
Stellantis
📍
petaling jaya, Malaysia
Location
petaling jaya
Posted
June 23, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Stellantis is seeking an experienced and commercially driven Senior Service Contract Manager to lead Service Contract and Warranty operations across key markets, including Myanmar, Cambodia & Laos.
This regional role is responsible for driving Service Contract growth, improving penetration rates, enhancing customer retention, and ensuring warranty governance in line with Stellantis standards.
Key Responsibilities
- Drive Service Contract revenue, profitability and penetration across assigned markets.
- Develop and enhance Service Contract products for both new and post-warranty vehicles, including EV‑related offerings.
- Partner closely with importers, distributors and dealer networks to improve sales performance and operational effectiveness.
- Monitor warranty performance, compliance and cost management to ensure alignment with Stellantis policies.
- Lead Service Contract marketing initiatives, loyalty programs and c...