Responsibilities: Key in and maintain accurate customer database. Provide support for aftersales administrative work. Prepare and draft out daily, weekly and monthly service report and upcoming/overdue maintenance. Customer reception and provide high level of service attention. Performs any other ad-hoc duties as assigned by the supervisors. Requirements: Minimum 2 years of relevant experience. Be resourceful and process a multi-tasking attitude. Strong understanding of electrical and electronic systems, high-voltage safety protocols, and vehicle networks. Excellent problem-solving skills and attention to detail. Effective communication skills, both verbal and written. Ability to work independently and as part of a team in a fast-paced environment. Strong commitment to safety and adherence to established protocols. Flexibility to adapt to changing technologies and industry trends.