Elevate dealership service standards with Stellantis as the After Sales Training Coordinator. Develop and manage engaging bilingual training programs ensuring service excellence.
In this pivotal role, you will design and administer training initiatives for dealership service teams and corporate staff. Your expertise in creating bilingual materials and aligning training with business goals will be crucial. Conducting evaluations based on dealer feedback will ensure ongoing enhancement of the training programs you manage.
Key Responsibilities:
• Create, update, and deliver bilingual training curricula
• Analyze feedback to adapt training to needs
• Collaborate with experts to produce targeted content
• Manage dealer communications and track certifications
• Forecast budgets for training initiatives
Requirements:
• Education in Business, Training & Development, or related field
• Bilingual communication in English and French
• Training program development ...