Join Quark Expeditions as an After Sales Coordinator focused on group sales. Provide personalized booking support and enhance client satisfaction in the exhilarating field of polar travel.
In this role, you will be integral to the booking journey, ensuring that each group experience is meticulously coordinated. Reporting to the Charter and Group Sales Director, you will engage with travel advisors and group organizers, managing relationships while providing tailored solutions. Strong organizational skills and efficient CRM use will be essential for optimizing inventory and driving revenues.
Key Responsibilities:
• Convert group inquiries into confirmed bookings promptly
• Track sales activities and booking data in Salesforce
• Efficiently manage bookings using Softrip software
• Monitor inventory and berth allocations for optimal performance
• Prepare accurate contracts and proposals for clients
Requirements:
• Excellent attention to detail across multiple bo...