JOB DESCRIPTION Role: Department Manager Reporting To: Unit Head People Reporting To DM: Customer Care Associates Qualification: Graduate/MBA/PGDBM Experience: Min.2year Managerial experience Location-Mumbai Key Deliverables Achievement of Budgeted Plan Works out action plans/tactics to match requirement Competition mapping Identifies parameters to track competition Builds resources and databases of information on an ongoing basis by networking Creates an index and updates it Inventory Management Does process mapping for movement of stocks from receiving bay to floor Initiates stock-takes as per the agreed and laid down procedure Ensures effective displays with the objective of achieving greater number of stock turns Plans for perpetual inventory Customer care/customer service Ensures customers are guided to enable them to avail of value added services like gift-wrapping, alterations, exchanges & other conveniences Sets up processes/initiates plans to build for moments of magic, avoid ...