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Advisor for Student Accounts and Customer Service
Massachusetts Institute of Technology
📍
Cambridge, United States
Location
Cambridge
Posted
June 24, 2026
Commute
Local Area
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Job Description
Advisor for Student Accounts and Customer Service
+ Job Number: 25556
+ Functional Area: Customer Relations/Service
+ Department: Student Financial Services
+ School Area: Chancellor's
+ Pay Range Minimum: $24.28
+ Pay Range Maximum: $32.90
+ Employment Type: Full-time (Hybrid)
+ Employment Category: Non-Exempt
+ Visa Sponsorship Available: No
+ Schedule:
+ Pay Grade: 6
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Posting Description
ADVISOR FOR STUDENT ACCOUNTS AND CUSTOMER SERVICE, Student Financial Services, will be responsible for Caseload Management & Counseling (50%): Manage an assigned caseload of roughly 4,000 students, providing integrated counseling and support for student accounts and financial matters. Act a...
+ Job Number: 25556
+ Functional Area: Customer Relations/Service
+ Department: Student Financial Services
+ School Area: Chancellor's
+ Pay Range Minimum: $24.28
+ Pay Range Maximum: $32.90
+ Employment Type: Full-time (Hybrid)
+ Employment Category: Non-Exempt
+ Visa Sponsorship Available: No
+ Schedule:
+ Pay Grade: 6
Email a Friend Save Save Apply Now
Posting Description
ADVISOR FOR STUDENT ACCOUNTS AND CUSTOMER SERVICE, Student Financial Services, will be responsible for Caseload Management & Counseling (50%): Manage an assigned caseload of roughly 4,000 students, providing integrated counseling and support for student accounts and financial matters. Act a...