As an **Advanced Associate, Test Center Support** , **Channel Quality,** you will play a critical role in ensuring a secure, compliant, and high‑quality testing experience across Pearson VUE’s test center network. You will work closely with internal teams and test center partners to monitor performance, drive continuous improvement, and support operational excellence.
The Advanced Associate works closely with internal stakeholders including Channel Care, Program Coordinators, Channel Sales, and Test Center personnel, managing assigned channel quality activities to ensure consistently high standards of internal and external customer service.
This position requires the individual to be based within commuting distance of the Pearson Professional Assessments Noida office. The role is fully office‑based and involves variable shift start times to support Pearson VUE’s operations across SAARC and EMEA time zones.
**Quality, Compliance & Risk Management**
+ Monitor test centers to ...