**_Candidates who reside within 50 miles of the following locations may be asked to work in person: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, and Scottsdale, AZ._**

As an Adoption Design Manager, you will lead an Innovation Lab within the Adoption Center, turning strategy into real-world outcomes through simulation, rapid testing, and data-driven insights. This role plays a critical part in improving how we adopt change, enhance business performance, and deliver better experiences for customers and teams.

**Responsibilities**

+ Lead and develop a high-performing team focused on innovation, testing, and scalable process design
+ Design and execute simulation, prototyping, and hypothesis testing to validate strategic initiatives
+ Translate business strategies into operational processes that drive measurable adoption and performance outcomes
+ Oversee structured testing in both simulated and production environments while protecting cus...