• Manage the reception area and switchboard, maintaining continuous coverage.

• Answer incoming calls promptly and courteously.

• Transfer calls to the required extensions and follow up on missed calls.

• Take and distribute messages to the relevant staff.

• Maintain office security by controlling access to the building.

• Welcome and assist all guests, maintain visitor logs, and coordinate refreshments when required.

• Locate and inform staff of visitors.

• Handle telephonic queries / enquiries.

• Screen and manage telephone calls for Executive Management.

• Manage boardroom bookings and appointments.

• Co-ordinate courier arrangements and attend to incoming mail, packages, and deliveries.

• Adhoc office duties.