The primary responsibility of the Administrator will be a high standard of quality by efficiently validating and processing instructions received by Intembeko as well as providing excellent service to all clients. The candidate will be responsible for ensuring that all incoming work is seen to, that any pending work is followed up, and correctly processing of the clients’ instructions is actioned during the maternity cover period.

The accurate validation and processing of all client instructions into the administration system and ensuring the constant review and updating of the workflow system.

The accurate review of work input into the workflow system.

Ensuring all incoming work is captured within required turnaround times and before relevant cut off times as agreed upon in the Service Level Agreement with the clients.

Ensuring that all instructions received comply with business rules and legislative requirements.

Assist with the prevent...