Job Title: Operations Administrator – SaaS (Rally, Jira & Confluence)

Experience

7–10 years of relevant experience in SaaS application administration, operations support, and collaboration platforms

Role Overview

We are looking for an experienced Operations Administrator to manage and support SaaS-based Agile and collaboration platforms including Rally (CA Agile Central), Jira, and Confluence . The candidate will be responsible for administration, configuration, user support, and ongoing operations of these platforms to ensure seamless usage across development and business teams.

The role requires strong expertise in tool setup, governance, integrations, and operational support , along with a focus on performance, reliability, and user enablement .

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