This position supports daily office operations and ensures smooth coordination of travel-related services. The role focuses on administrative coordination, customer service support, and documentation handling for travel packages such as Umrah and tour bookings.

• Handle general administrative duties including filing, data entry, and document management
• Maintain proper records of customer bookings, payments, and travel documentation
• Prepare invoices, receipts, and basic financial records
• Assist in responding to customer enquiries (walk-ins, calls, WhatsApp, email)
• Provide information on travel packages, itineraries, and pricing
• Support customer registration and booking processes for tours and Umrah packages
• Prepare and organize travel-related documents such as:
  • Visa applications
  • Flight itineraries
  • Hotel bookings
  • Travel insurance
  ...