Description
The Administrative Support Coordinator provides administrative and operational support to clinical care management and agency teams. This role is responsible for member assignment, tracking, reconciliation, reporting, system access coordination, case setup, and a variety of clerical and office support functions. The position also serves as backup support for reception, scheduling, mailings, meeting preparation, and other divisional administrative needs while promoting accuracy, efficiency, and professionalism.


Key Responsibilities

+ Assign new members to Managers based on care program, geographic zone, and staff capacity, and coordinate all member transfers and care management transitions.

+ Maintain accurate member tracking and reconciliation, update member records, request access changes for program transitions, and open new cases in database for members.

+ Prepare and maintain statistical records, monthly reporting, responsib...