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Administrative Assistant, Membership

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The Museum of Modern Art
πŸ“ Manhattan, United States
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Location Manhattan
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Posted June 14, 2026
πŸš—
Commute Local Area
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Job Description

MoMA is seeking an administrative assistant to join the membership team to create a highly positive customer service experience for Museum members that supports retention, engagement, repeat visitation, and member event attendance. The Administrative Assistant, Membership will provide critical support of membership lifecycle communications and events and perform a variety of administrative functions.

Responsibilities:Β 

  • Oversees membership remote customer service channels, including telephone and email. Works proficiently in ZenDesk to accurately categorize and organize member requests for reporting purposes.

  • Efficiently and effectively completes membership renewal transactionsΒ 

  • Work across departments on the implementation of new features to enhance the membership customer service experience

  • Maintains professional and helpful communication across all channels. Ensure a warm and supportive customer service experience for all Mu...
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    πŸ“ Location Details

    πŸŒ†
    City
    Manhattan
    πŸ—ΊοΈ
    Country
    United States
    πŸš—
    Commute
    Local Area

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