Position Overview

The Administrative Assistant provides administrative support to operations primarily in the areas of billing and procurement by efficiently executing procedures and processes to meet business objectives and customer expectations. Enters data, supplies information, produces correspondence, and acts as the inbound receptionist for all customer calls and inquires. This position reports to the Director, Event Technology.

Key Job Responsibilities

Billing

• Routinely check orders for accuracy so they are ready to invoice.

• Prepares billing reports daily and submits them to the hotel for reconciliation.

• Handles billing disputes and discrepancies and communicates resolution to all parties.

Purchase Orders

• Processes invoices from vendors by entering them into Encore’s procurement system to create a Purchase Order.

• Sends copy of invoice and purchase order to vendor for reconciliation.
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