Operator - Administration Assistant

Location: Thrapston

Hours: Mon‑Fri 9:00‑17:00

Responsibilities

• Day to day responsibility for the running of the contract in a customer service capacity.
• Meet the customer’s operational requirements.
• Ensure deliveries are made on time in full.
• Provide first line support for customer and DSV to proactively handle issues.
• Support colleagues across departments to deliver enhanced service while maintaining and promoting DSV best practices.
• Complete/populate location KPIs and manage customer invoicing processes.

Qualifications

• Previous experience in a customer service role.
• Understanding of warehouse and logistic operations.
• Good communication and organisational skills, effective time management.
• Excellent attention to detail.
• IT literacy in Microsoft Office.
• Problem‑solving abil...