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[Active Pooling] Team Leader (Technical/IT/Ecommerce Required Experience) for Bridgetowne site
Concentrix
π
national capital region, Philippines
Location
national capital region
Posted
May 28, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Title:
Team Leader, Operations
Job Description:
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.
MHR:
- 2 years of supervisory experience with strong performance management skill
- Amenable to join ASAP in Bridgetowne site
- Account: Technical/IT/Ecommerce Account Experience Required
- College Degree
Essential Functions/Core Responsibilities
- Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
- Effectively coach direct reports on their performance on a regular basis to ensure performance metric...