Description
Amazon Logistics Last Mile (AMZL) is currently focusing on expanding our delivery network in Japan to serve more number of Customers with better speed and cost.

The Program Manager of the Amazon Customer Excellence System (ACES) team is responsible for improving Quality, speed and cost of our on road delivery process to expand and optimize our AMZL network across Japan. This position will work with cross-functional teams and lead various programs to sustain and improve the last-mile on road delivery process.

There are 2 main types of tasks in AMZL OTR (On the Road) ACES team:

1. The role of OTR ACES controls the productivity improvement of all last miles. This has a huge impact on costs, so the role agrees with internal stakeholders to create annual targets for productivity improvement. the role also perform weekly/ monthly/ quarterly analysis of the targets to reach the goal and create new action strategies.

2. Deploy various technolo...