Accounts Receivable Team Lead (Collections) – International Shared Services

Taguig, Philippines | On-site | Monday to Friday

Job Overview

The Accounts Receivable Team Lead (Collections) is responsible for supervising daily collections and dispute resolution activities, ensuring timely recovery of receivables and efficient issue handling.

Key Responsibilities

• Lead a team handling collections and dispute resolution processes
• Monitor aging reports, overdue balances, and collection effectiveness
• Support team members in resolving complex customer disputes
• Ensure adherence to SLAs, KPIs, and internal controls
• Coordinate with internal teams and external stakeholders
• Identify gaps and drive process...