We are looking for a detail-oriented and customer-focused Accounts Receivable Officer (3-year employment contract) to support billing, collections, and customer enquiry management within a fast-paced environment. This role is ideal for individuals who enjoy balancing financial administration with customer service responsibilities while ensuring accurate and timely processing of transactions.

• Manage and respond to a high volume of customer enquiries via email, phone, and ticketing systems in a professional and timely manner.
• Handle customer enquiries and cases daily while maintaining service quality and accuracy.
• Perform debtor follow-ups through phone calls and emails to support timely collection of outstanding payments.
• Process accounts receivable transactions including billing, receipting, refunds, and debtor management activities.
• Investigate and resolve billing and payment-related issues while pro...